Grievance Redressal
Grievance Redressal and Dispute Settlement Mechanism
As a part of client’s grievance redressal and dispute settlement mechanism, all disputes arising between the client and the Research Analyst shall, to the extent possible, be settled amicably by prompt negotiations between the parties at the earliest. The Clients are requested to get in touch with Compliance Officer for their grievance and complaints, if any.
| Compliance Officer | Contact | Website | |
|---|---|---|---|
| Divyani Kuldipsingh Thakur | thakur.div21@gmail.com | +91 81498 24829 | www.divyani-analyst.com |
SEBI Scores
SEBI Complaints Redressal System (SCORES): SEBI has set up an online complaints redressal system (SCORES) for easy retrieval and tracking of complaints by investors. In case the client is not satisfied by the steps taken by the Research Analyst, client may opt to lodge the complaints through SCORES. The Research Analyst will receive and resolve the complaints on best effort basis, within a period of 21 calendar days from the date of receipt of such complaint through SCORES, according to procedure prescribed by SEBI.
Link to SCORES websiteOnline Dispute Resolution (ODR)
If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/ grievance on SMARTODR platform for its resolution through online conciliation or arbitration.
Link to ODR websiteSEBI Office Address
Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051