REFUND & CANCELLATION POLICY
This policy applies to research services provided by Divyani Kuldipsingh Thakur
(SEBI Registered Research Analyst)
1Nature of Services
The services provided are research and analysis-based, non-discretionary in nature. No assurance or guarantee of returns is provided. Fees charged are solely for research services rendered.
2No Automatic Refund
Once the subscription or service is activated, no automatic refund shall be applicable. Access to research material is considered commencement of service.
3Refund Eligibility
Refunds may be considered only in exceptional cases such as duplicate payments, technical errors resulting in unsuccessful service activation, or as required under applicable law. All refund requests are subject to verification and approval.
4Non-Refundable Circumstances
Refunds shall not be provided for losses incurred due to market movements, dissatisfaction with performance, partial usage of services, change of decision, or technical issues beyond control.
5Refund Request Procedure
Eligible refund requests must be submitted via email with registered details, payment reference number, and valid reason within a reasonable time from the transaction date.
6Refund Processing
Approved refunds shall be processed within 7–10 working days and credited to the original mode of payment. Applicable transaction charges may be deducted.
7Cancellation of Services
Clients may choose not to renew services after the subscription period. Cancellation does not entitle the client to a refund for any remaining period.
8Consult Financial Advisor
It is highly recommended to consult a qualified financial advisor before engaging in any trading or investment activity.
Importance of Financial Advice
- Assessment of Risk Tolerance
- Understanding Investment Goals
- Personalized Investment Strategies
- Financial Planning and Management
Fees and Refund Policy
- Clearly outlined fees for all services.
- Non-refundable fees in all scenarios.
- Investment involves inherent risks and potential losses.
- Consult a financial advisor before investing.
9Regulatory Compliance
This policy is framed in accordance with SEBI (Research Analyst) Regulations, 2014 and applicable Indian laws. The Research Analyst reserves the right to amend this policy as required.
10Policy Updates
This policy may be updated from time to time. The revised version shall be effective upon publication on the website.